The Southern Adelaide Waiting List Project: A Regional Partners in Health Approach with a Call-Centre Support System.

Partners in Health chronic disease self management is a clinician focused approach which provides health professionals with the tools to work in partnership with individuals with chronic illness to maximise their self management capacity. The generic patient-centred assessment using a Partners in Health scale, Cue and Response interview and Problems / goal identification results in a care plan that describes which services and self management goals will be addressed over a 6 month period. Partners in Health will be linked to a telephone support system manned by trained non medical personnel (and managed by Arthritis South Australia).