RecruitingPhase 2NCT05629416

The Communicate Study Partnership

The Communicate Study Partnership - Improving Healthcare Experiences and Outcomes for Aboriginal Peoples Through Delivery of Culturally Safe Healthcare in First Languages

Sponsor

Menzies School of Health Research

Enrollment

340 participants

Start Date

May 23, 2022

Study Type

INTERVENTIONAL

Conditions

Aboriginal Health

Summary

The vision of the Communicate Study Partnership is to ensure more Aboriginal patients receive culturally safe healthcare in their first language. The Communicate Study Partnership will implement and evaluate creative ways to embed cultural safety training and increase use of Aboriginal Interpreters and Aboriginal Health Practitioners at Northern Territory Top End hospitals. Quantitative outcomes (interpreter uptake, outcomes including leave against medical advice, costs) will be measured using time-series analysis. Qualitative outcomes derived from interviews with patient, healthcare provider and interpreter participants, will be informed by decolonising theory and participatory approaches. Successful project implementation will improve experience of care and health outcomes for Aboriginal people, build Aboriginal workforce, and improve healthcare provider satisfaction.

Eligibility

Plain Language Summary

Simplified for easier understanding

This study is working to improve how healthcare providers communicate with Aboriginal patients, with the help of Aboriginal interpreters and community members. The goal is to find out which communication strategies work best to ensure Aboriginal patients fully understand their healthcare. You may be eligible if: - You are an Aboriginal patient, interpreter, or healthcare provider of any background - You are willing to participate in interviews, observations, or surveys about healthcare communication You may NOT be eligible if: - There are no formal exclusion criteria listed for this study Talk to your doctor to see if this trial is right for you.

This summary was AI-generated to explain the trial in plain language. It is not medical advice. Always discuss eligibility with your doctor before enrolling in a clinical trial.

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Interventions

BEHAVIORALInterventions to transform the culture of healthcare systems to achieve excellence in providing culturally safe care for First Nations peoples

1. Implement 'Ask the Specialist Plus', a structured program to promote anti-racism within Northern Territory (NT) hospitals by giving healthcare providers training in cultural safety. 2. Implement strategies to foster 'Clinical champions of cultural safety' through a social media chat platform and face to face meetings to discuss anti-racism practice, cultural safety and practical ways to deliver culturally safe care including interpreter use. 3. Support simplified and improved strategies for booking an interpreter to increase uptake. 4. Implement retention strategies to ensure interpreters receive workplace support. 5. Provide training in health terminology for interpreters. 6. Integrate interpreter supply and demand through efficiency and effectiveness strategies tailored to participating sites. 7. Implement continuous quality improvement cycles with senior managers, using findings from qualitative and quantitative data collection and evaluation.

Locations(4)

Royal Darwin Hospital

Darwin, Northern Territory, Australia

Palmerston Hospital

Darwin, Northern Territory, Australia

Katherine Hospital

Katherine, Northern Territory, Australia

Gove District Hospital

Nhulunbuy, Northern Territory, Australia

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NCT05629416