Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage
University of Wisconsin, Madison
425,000 participants
Feb 12, 2025
INTERVENTIONAL
Conditions
Summary
The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are: 1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons? 2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?
Eligibility
Inclusion Criteria2
- Eligible for Medicaid
- Lost Medicaid coverage between June 2024 and November 2025
Exclusion Criteria2
- Preferring a language other than English, Spanish, or Hmong
- No working phone number
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Interventions
Participants will receive either a live or pre-recorded outbound phone call
Locations(1)
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NCT06342375