RecruitingNot ApplicableNCT06648278

Patient Care Outreach, Navigation, Technology and Support 2.0

The Patient Care Outreach, Navigation, Technology and Support 2.0 Study


Sponsor

University of California, San Francisco

Enrollment

260 participants

Start Date

Aug 10, 2023

Study Type

INTERVENTIONAL

Conditions

Summary

This is a feasibility study employing virtual patient navigation for underserved individuals who speak English, Chinese or Spanish and were diagnosed with breast cancer or cardiovascular disease to determine the extent of usability for a virtual patient navigation portal serving people in underserved communities. While not able to entirely replace in-person interactions, virtual patient navigation may be used to expand reach and availability of navigation services to a much greater segment of the population.


Eligibility

Min Age: 18 Years

Inclusion Criteria10

  • For Focus groups:
  • Breast cancer patients: Diagnosed with breast cancer, ages 18 or older, speaks English, Mandarin/Cantonese, or Spanish
  • Navigators: any patient navigator who has provided care to underserved populations diagnosed with cancer
  • For Portal Implementation phase:
  • Ages 18 or older
  • Speaks English, Mandarin/Cantonese, Spanish,
  • Has any stage breast cancer
  • Has access to a phone that is able to receive text messages, is willing to stay in the study for six-seven months.
  • Family User experience survey:
  • Family member or friend who may have assisted breast cancer participant with registration, accessing or otherwise assisting breast cancer family member or friend participant with the online portal.

Exclusion Criteria1

  • Any medical or psychological conditions precluding informed consent

Interventions

BEHAVIORALPatient Navigation Program

Online health tool

OTHERQuality-of-Life (QOL) Assessment

Online surveys to assess QOL

OTHERSurvey Administration

Ancillary studies


Locations(2)

Zuckerberg San Francisco General Hospital

San Francisco, California, United States

University of California, San Francisco

San Francisco, California, United States

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NCT06648278


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